Practical Tools and Experiments
A curated collection of digital tools, simulations, and guided work aids built to support problem solving, decision making, facilitation, and operational learning.
Live
Available now Production-ready and active
Cost of Inaction Calculator
Estimate how stronger thinking habits can reduce cost, delay, rework, and operational waste.
Donut Factory Simulation
A digital version of the Mrs. Walther's Donuts exercise for hands-on learning and facilitated discussion.
KT Compass
Central hub for delivery and learning operations — workshops, prework, surveys, certificates, badges, coaching, and scheduling.
KT Guided Process Agent
A conversational assistant that walks users through KT process steps and supports voice-based interaction.
KT Major Incident Intake Tool
Guided intake workflow for structured troubleshooting with live Object / Deviation prompts and clean export for ticketing systems.
KT Process Cards Library
Browse KT process cards across supported languages in a single searchable reference library.
KT Process Knowledge Test
Test your understanding of KT processes with interactive questions and multiple difficulty levels.
Meeting Cost Timer
Make meeting cost visible in real time by tracking attendance and converting time spent into financial impact.
Specification Practice Simulator
Sharpen specification questioning skills by sorting rapid-fire notes into an Is / Is Not structure.
Workshop Agenda Builder
Build structured workshop schedules with a visual outline tool designed for facilitation planning.
Lab
In experiment Early-stage, under active refinement
Learning Tracks Selector
Help clients, CRMs, and instructors identify the right course for their participants. Maps nine courses across IT, generalist, and pharma tracks to three phases of service and problem management — with full descriptions and module outlines for each.
Incident Mapping Tool
A visual workspace for one-page incident and problem reviews with drag-and-drop mapping and structured analysis.
Machine Part Analyzer
Upload a machine manual to generate a hierarchy of components and functions, helping narrow problem scope and possible causes.
Retired
Legacy work Past experiments preserved for reference
KT Hub
An AI-assisted worksheet environment designed to help users work through KT processes in a guided digital format.
KT ServiceNow Plugins
An open-source ServiceNow implementation of KT-aligned incident and problem workflows built for structured RCA support.
Submit Your Ideas
Do you have an idea for a project, application, or tool that we should be working on at KT? Are there any problems that we could solve at KT or at a client using AI or other technology? Here's your place to share that idea with us. We're looking for anything that can deliver benefit to clients or KT internally that we can realistically develop and implement.